Privacy Policy2018-11-28T04:44:38+00:00

The Company Policies

Guarantee Policy: Returns and Replacements

We guarantee you will be satisfied with Zense products. Otherwise we will refund your purchase price or replace your product, at your discretion. Our guarantee lasts 30 days. Unfortunately we cannot offer a refund or exchange if the 30 days period has passed.

To be eligible for a refund, we must first ask you to send us an email at [email protected] describing the situation. We ask that you state clearly why you are dissatisfied or describe the issue in detail as it will help us make the correct determination on how we should handle it.

To complete your return please save your proof of purchase and mention your order number.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or other. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 working days.

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Privacy Policy

We collect information from you when you place an order or fill out a form.
When ordering or filling out a form on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.

Any of the information we collect from you may be used in one of the following ways:

  • to personalize your experience
  • to improve our website
  • to improve customer service
  • To send you advertising information about products and services that we think may be of interest to you.

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive / credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.

Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information).
We use cookies to help us remember and process the items in your shopping cart and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We do not sell, trade, or otherwise transfer to outside parties, your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback.

By using our site, you consent to our online privacy policy.

If we decide to change our privacy policy, we will post those changes on this page.

"I am in love with ZENSE! The Mellow blend is as awesome as their customer service reps! Thaaanks Zense team!"

Elina. N

2018-11-15T05:36:24+00:00

Elina. N

"I am in love with ZENSE! The Mellow blend is as awesome as their customer service reps! Thaaanks Zense team!"
"I would surely recommend this aromatherapy device to anyone and everyone! It amazed me. The flavour is perfectly intense and I can't seem to decide which is my favourite...yet!"

John B.

2018-11-15T05:37:00+00:00

John B.

"I would surely recommend this aromatherapy device to anyone and everyone! It amazed me. The flavour is perfectly intense and I can't seem to decide which is my favourite...yet!"
"Mellow is just as they say: Slow Deep Breaths Offer A Good Night’s Rest. I got mine a while ago and improvements are showing. Sleeping like a baby does not seem a dream anymore."

Victoria V.

2018-11-15T05:45:20+00:00

Victoria V.

"Mellow is just as they say: Slow Deep Breaths Offer A Good Night’s Rest. I got mine a while ago and improvements are showing. Sleeping like a baby does not seem a dream anymore."
"Sleek design + high quality = Zense Love. That simple"

Matthew  P.

2018-11-15T05:47:04+00:00

Matthew  P.

"Sleek design + high quality = Zense Love. That simple"
"I placed an order for the Zest one and each breath is so refreshing with the lemon and mint aromas! I am extremely impressed by this product. If you have not tried it then you definitely should!"

Jesse B.

2018-11-15T05:48:18+00:00

Jesse B.

"I placed an order for the Zest one and each breath is so refreshing with the lemon and mint aromas! I am extremely impressed by this product. If you have not tried it then you definitely should!"
"I love Zense! Got the Joy one and couldn't be happier about it. Subtle vanilla touch there. Can't wait to try the other blends!"

Lauren H.

2018-11-15T05:49:14+00:00

Lauren H.

"I love Zense! Got the Joy one and couldn't be happier about it. Subtle vanilla touch there. Can't wait to try the other blends!"
"Ordering my chosen bundle was a breeze! The process is simple and I'm super excited to ZENSE all of the Sensations."

Alexis F.

2018-11-15T05:50:17+00:00

Alexis F.

"Ordering my chosen bundle was a breeze! The process is simple and I'm super excited to ZENSE all of the Sensations."
"One of my friends presented this new, innovating portable essential oil diffuser as she said. Her level of excitement was as high as my level of being reluctant. But now I am glad she insisted me on trying. I'm a fan!"

Olivia P.

2018-11-15T05:51:15+00:00

Olivia P.

"One of my friends presented this new, innovating portable essential oil diffuser as she said. Her level of excitement was as high as my level of being reluctant. But now I am glad she insisted me on trying. I'm a fan!"
"It actually works! I bought two for testing and then just ordered the entire collection."

Leah D.

2018-11-15T05:52:07+00:00

Leah D.

"It actually works! I bought two for testing and then just ordered the entire collection."
"Good prices and great support from the team. Ordering some Christmas Gifts soon."

Alexandra I.

2018-11-15T05:52:52+00:00

Alexandra I.

"Good prices and great support from the team. Ordering some Christmas Gifts soon."

Zense is ahead of everyone else and still sprinting.

A discreet, high-tech method of essential oils dispensing.

The standard for portable.

Zense reigns supreme, for good reason. It’s as good as it gets.

GET A FREE ZENSE NOW

Select your favourite blend and get a FREE Zense with your order.